Privacy Policy

Effective Date: 06/02/2026

At OC Pacific Appliance Inc., your privacy matters. This policy explains how we collect, use, and protect your information when you interact with our services, including SMS and other communications.

1. Information We Collect

Personal Information: Name, phone number, email address, and other contact details you provide.

Usage Data: Information about your interaction with our services, including communication preferences and engagement.

2. How We Use Your Information

• To provide and manage our services.
• To send appointment reminders, service updates, and promotional offers.
• To respond to inquiries and provide customer support.
• To comply with legal or regulatory obligations.

3. Consent & Communication

We only send messages to customers who have explicitly opted in.

You can opt out at any time by replying STOP or following the opt-out instructions in our messages.

4. Data Sharing & Security

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share information with trusted service providers who assist us in operating our business and delivering services, provided they agree to keep such information confidential.

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

5. Data Retention

We retain your data only as long as necessary to provide services and comply with applicable laws.

6. Your Rights

You have the right to:

• Access or update your personal data.
• Request deletion of your data.
• Opt out of marketing communications at any time.
• Contact us to exercise any of these rights.

7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

OC Pacific Appliance Inc.
Phone: 714-794-4794
Email: ocpacificappliance@gmail.com
Website: ocpacificappliancerepair.com